How to Understand VA Medical Records Structure

Picture of Leah Bucholz
Leah Bucholz
Leah Bucholz, PA-C, is an NCCPA board-certified physician assistant and the founder and CEO of Prestige Veteran Medical Consulting. She served 20 years in the U.S. Army as a medic and physician assistant, deployed to Iraq, and retired as a Major. From 2018 to 2019 she was a VA Compensation & Pension examiner in Boerne, Texas. She is lead author of the independent medical opinion chapter in the U.S. Army Physician Assistant Handbook (2nd ed., 2021) and hosts The Veterans Disability Nexus podcast. Her articles cite primary sources, including 38 CFR, VA.gov and the Federal Register.
VA Medical Records Structure

At Prestige Veteran Medical Consulting, our blogs are written or reviewed by licensed medical professionals or military veterans with direct experience in the VA claims process. Our founder has served as a healthcare provider, combat veteran, and former VA examiner — giving us unique insight into both the medical and regulatory side of benefits. Every article is designed to provide accurate, trustworthy, and practical guidance so that veterans and their families can make informed decisions with confidence.

Medical records play a crucial role in the assessment of veterans’ health and are vital for disability claims. Leah Bucholz shares valuable tips on understanding the VA medical records structure. Navigating through these records can be complex, but gaining insight into the key sections can empower veterans to comprehend their medical history better.


Chief Complaint: Understanding the Reason for Visit

The first section in medical records is typically the “Chief Complaint.” This outlines the primary reason for the visit, such as knee pain, a cold, or a cough. Recognizing this section helps veterans pinpoint the initial concern that led to the medical evaluation.

Subjective Portion: Your Detailed Complaints

The “Subjective” portion delves into specific complaints related to the visit. In the case of knee pain, for instance, the record will detail when it started, what provokes it, whether it radiates, and the severity on a scale of one to ten. This section provides a detailed history of the specific complaint, aiding both the veteran and the healthcare provider in understanding the issue thoroughly.

Objective Findings: Insights from Healthcare Professionals

Following the subjective portion, medical records present the “Objective” findings. This section includes observations and assessments made by healthcare professionals. For example, if a veteran is seeking help for knee pain, the doctor may note physical observations like swelling, bruising, or any visible abnormalities.

Assessment: The Heart of VA Disability Claims

One of the most crucial sections for veterans is the “Assessment” or diagnosis portion. Here, the healthcare provider records their professional diagnosis, often represented by an ICD-10 code. This code specifies the medical condition, such as knee pain or IBS. Understanding this section is pivotal for veterans seeking disability claims, as it directly influences the evaluation of service-connected conditions.

Plan: The Roadmap for Treatment

The “Plan” section outlines the proposed course of action based on the assessment. It includes prescribed medications, recommended therapies, and any further steps to address the diagnosed condition. Veterans can gain insights into their treatment plans and understand the next steps in managing their health.

The SOAP Acronym: A Handy Guide

To simplify the structure of medical notes, Leah Bucholz introduces the SOAP acronym:

  • S (Subjective): Your complaint or the chief complaint.
  • O (Objective): Healthcare professional’s observations and test results.
  • A (Assessment): The professional diagnosis, often represented by an ICD-10 code.
  • P (Plan): The proposed course of action for treatment.

This acronym serves as a handy guide for veterans and their advocates when navigating through medical records.

Conclusion

Understanding VA medical records structure is crucial for veterans seeking clarity about their health conditions and pursuing disability claims. Leah Bucholz’s insights shed light on the key sections, emphasizing the significance of the assessment or diagnosis portion in determining service-connected conditions. By decoding medical records, veterans can actively participate in their healthcare journey and make informed decisions about their well-being.

Also read: Headaches and Veterans Disability

At Prestige Veteran Medical Consulting, a veteran-owned company, we specialize in Independent Medical Opinions (IMOs) known as Nexus letters.

Our purpose is to empower YOU, the veteran, to take charge of your medical evidence and provide you with valuable educational tools and research to guide you on your journey.

Understanding the unique challenges veterans face, our commitment lies in delivering exceptional service and support.

Leveraging an extensive network of licensed independent medical professionals, all well-versed in the medical professional aspects of the VA claims process, we review the necessary medical evidence to incorporate in our reports related to your VA Disability Claim.

Prestige Veteran Medical Consulting is not a law firm, accredited claims agent, or affiliated with the Veterans Administration or Veterans Services Organizations. However, we are happy to discuss your case with your accredited VA legal professional.

Not sure your records support a medical opinion?

For a one-time $200 fee, one of our medical experts reviews your records and tells you whether the evidence supports a favorable opinion, before you decide on a letter. There’s no limit on the number of conditions, and you can come back for additional reviews at no cost.

Picture of Leah Bucholz
Leah Bucholz
Leah Bucholz, PA-C, is an NCCPA board-certified physician assistant and the founder and CEO of Prestige Veteran Medical Consulting. She served 20 years in the U.S. Army as a medic and physician assistant, deployed to Iraq, and retired as a Major. From 2018 to 2019 she was a VA Compensation & Pension examiner in Boerne, Texas. She is lead author of the independent medical opinion chapter in the U.S. Army Physician Assistant Handbook (2nd ed., 2021) and hosts The Veterans Disability Nexus podcast. Her articles cite primary sources, including 38 CFR, VA.gov and the Federal Register.

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