When the VA Disregards a Nexus Letter: What You Can Do

Picture of Leah Bucholz

Leah Bucholz

Leah Bucholz, PA-C, is a Board-Certified Physician Assistant, U.S. Army combat veteran, and nationally recognized medical expert in veterans’ disability claims. A former VA Compensation & Pension examiner, she founded Prestige Veteran Medical Consulting to provide independent, regulation-based medical opinions (“nexus” letters) grounded in the VA’s Schedule for Rating Disabilities (38 CFR). Leah’s work is frequently cited in favorable Board of Veterans’ Appeals decisions, and her content draws directly from authoritative sources such as VA.gov, the eCFR, and the Federal Register.
What to do if VA Disregards a Nexus Letter

At Prestige Veteran Medical Consulting, our blogs are written and reviewed by licensed medical professionals or military veterans with direct experience in the VA claims process. Our team has served as healthcare providers, combat veterans, and former VA examiners — giving us unique insight into both the medical and regulatory side of benefits. Every article is designed to provide accurate, trustworthy, and practical guidance so that veterans and their families can make informed decisions with confidence.

For many veterans seeking VA disability compensation, a nexus letter proves to be a critical medical document that links their current diagnosis to military service. Yet far too often, deserving nexus opinion letters are ignored, not because the letter lacked truth, but because it didn’t meet the stringent evidentiary standards of the Department of Veterans Affairs (VA). If your Nexus letter has been disregarded, it is possible to overcome this issue with some actionable steps. 

In this guide, we will explain why the VA often dismisses these letters, how to respond effectively, and what appeal options can help preserve your benefits and effective date.

Why Does the VA Disregard Nexus Letters? 

A nexus letter is a formal medical opinion that links your diagnosed condition to your military service, and it’s the core evidentiary element in most VA disability claims. Written by a qualified healthcare provider, often a specialist familiar with your condition, the nexus opinion must be rooted in both your medical history and your service records.

Despite their importance, many nexus letters are dismissed outright by VA raters, and usually for avoidable reasons. Below are the most common pitfalls:

1. Vague or Speculative Language

One of the most frequent reasons a nexus letter is rejected is that it uses uncertain or speculative wording. Phrases like “could be related,” “possibly due to,” or “may be associated with” are too ambiguous for VA standards. 

A definitive statement of probability, specifically that the condition is “at least as likely as not” connected to service, can be beneficial. This 50/50 standard is the legal threshold for service connection. Anything weaker may give the VA a reason to dismiss the opinion as non-probative.

2. Lack of Medical Rationale and Supporting Evidence

A medical nexus letter can’t just provide a simple statement like “the condition is related to military service”; it must explain why. The VA expects a logical, evidence-based rationale that includes references to the veteran’s medical records, diagnostic findings, and, where applicable, medical literature. 

A doctor must clearly lay out how an in-service event or exposure led to the current diagnosis. Without a well-articulated chain of medical reasoning, the VA has no basis to accept the opinion.

3. Unqualified or Irrelevant Medical Provider

The credentials of the Nexus letter doctor also matter. If the letter comes from a healthcare professional without relevant expertise, such as an audiologist opining on PTSD, or a chiropractor discussing a traumatic brain injury (TBI), then the VA is unlikely to give it much weight. 

VA raters give more consideration to specialists with experience in the specific condition or who, at a minimum, have training within that domain as part of their education. A psychiatrist evaluating a mental health claim or an orthopedic surgeon reviewing a knee injury claim is much more persuasive than a provider outside their area of specialty.

4. Failure to Review the Veteran’s C-File

The VA claims file, or C-file, includes the veteran’s full details like service treatment records, post-service medical notes, previous VA decisions, C&P exam results, and supporting statements. A credible nexus letter must confirm that the provider reviewed this C-file; otherwise, it should at least mention what relevant documents were reviewed if the claims file was not available.

The VA assumes that only a full review of the relevant records can support an objective medical conclusion. Therefore, a statement such as “I have reviewed the veteran’s C-file and medical history” should be explicitly included in the nexus letter.

5. Inconsistencies and Factual Errors

The VA scrutinizes every detail in medical nexus letters. If there are discrepancies between the letter and other records, such as mismatched service dates or locations, injury timelines, or personal or buddy statements, the VA may question the letter’s reliability. 

Likewise, a nexus letter that solely depends on the veteran’s testimony without independent medical judgment will be seen as biased and lacking probative value.

6. Contradiction by VA C&P Examinations

Finally, if the VA has conducted a Compensation & Pension (C&P) exam that appears more thorough or objective, they may favor that report over private nexus letters. VA raters compare opinions side by side and typically consider the one that discusses a veteran’s current symptoms and related service events in depth. If your medical nexus letter fails to do so, it may be disregarded. 

Bottom line: The VA isn’t trying to discredit your claim; they are obligated to follow strict legal and medical standards. Fortunately, with the right provider, the right language, and proper documentation, your nexus letter can become one of the strongest parts of your VA disability claim.

What You Can Do if the VA Disregards Your Nexus Letter 

Having your medical nexus dismissed by the Department of Veterans Affairs (VA) can be deeply discouraging. But, there’s still hope to claim your benefits. If the VA has disregarded your nexus letter, here are some things you can do to turn things around. 

1. Thoroughly Review the VA’s Denial Letter

Start by reviewing your Rating Decision and Statement of the Case, especially the section titled “Reasons for Decision.” This part will usually explain why the nexus letter was rejected. 

Did the VA question whether the provider reviewed your C-file or other relevant records? Was the medical rationale too vague or missing altogether? Perhaps the credentials of your nexus letter provider weren’t deemed sufficient or relevant to your service-connected condition. 

Understanding exactly what the VA found lacking gives you direction for how to address the weaknesses in your appeal.

2. Obtain a Revised or New Nexus Letter

Once you identify the deficiencies, you can request a stronger nexus letter. Reach back out to your original doctor or consult a specialist with experience in VA claims. The revised letter should clearly include:

  • The physician’s full credentials and area of specialty
  • A documented review of your C-file or other relevant records
  • Direct links between your in-service events and the current condition
  • Definitive VA-recognized medical terminology, such as “at least as likely as not”
  • A thorough and well-explained medical rationale, citing scientific evidence or clinical findings

To make your case even stronger, consider asking your treating doctor to complete a  Disability Benefits Questionnaire (DBQ). This standardized format aligns with how the VA evaluates disability claims.

3. Rebut a Faulty VA Compensation & Pension (C&P) Exam

If your VA disability claim was denied based on an inadequate C&P exam, don’t be afraid to challenge it. Maybe the exam was rushed, lacked depth, or was conducted by a generalist rather than a relevant specialist. In that case, review and consider using VA Form 21-4138, or get a statement from your own physician pointing out the discrepancies. 

For instance, if your exam lasted less than 10 minutes, and the C&P examiner failed to ask important questions or conduct necessary physical assessments, highlight this to request a fresh evaluation. 

4. Consider Options Like Filing a Supplemental Claim (VA Form 20-0995)

If your VA disability claim has been rejected, a supplemental claim (VA Form 20-0995) allows you to introduce new and relevant evidence. A strengthened nexus letter, updated medical records, or lay statements from friends, family, or fellow service members can all support your case. Just ensure every new evidence you submit directly addresses the reasons the VA gave for your denial. 

5. Consider Options Like Requesting a Higher-Level Review (VA Form 20-0996)

If you believe the VA rater made an error in judging your original evidence, including nexus letters, consider a Higher-Level Review (VA Form 20-0996). A senior VA adjudicator will re-examine your file based solely on existing evidence, as no new evidence is permitted. You can even request an informal phone conference to explain your case verbally, offering clarity that paperwork alone may not convey. 

With an average turnaround of 125 days, a Higher-Level Review offers a faster alternative to traditional appeals while correcting mistakes that may have impacted your original decision.

6. Consider Escalating with the Board of Veterans’ Appeals (VA Form 10182)

Still denied? If the Supplemental Claim or Higher-Level Review doesn’t lead to approval, you have the right to escalate your case to the Board of Veterans’ Appeals (BVA). You can choose one of three appeal lanes:

  • Direct Review – request a quicker board decision based on current evidence
  • Evidence Submission – submit new documents within 90 days of filing an appeal 
  • Hearing – speak directly with a Veterans Law Judge, either virtually or in-person, to explain your case

While a Board Appeal can sometimes take over a year, it offers a more thorough evaluation. 

7. Strengthen Your Nexus Letter with Additional Evidence

Even a compelling nexus letter works best when supported by additional context. Include supporting evidence like service treatment records (STRs), post-service medical records, and personal statements that show continuity of care or a diagnosis soon after discharge. 

VA Form 21-10210 allows for submitting structured buddy statements from friends, family, or former service members. And if some of your records were lost or destroyed, consider using morning reports, Red Cross records, or even letters you wrote home during your service.

The Right Nexus Letter Makes All the Difference

Claiming the VA benefits you have earned shouldn’t be a battle, and we are here to help you win it. At Prestige Veteran Medical Consulting, we specialize in connecting veterans with high-quality, detailed nexus letters. Our team of qualified healthcare professionals thoroughly reviews your relevant medical records, uses VA-accepted terminology, and crafts a medically sound rationale tailored to your case.

Whether you are fighting for your first approval or appealing a wrongful denial, we help you avoid the common pitfalls that get medical nexus letters ignored or rejected. Our mission is to help you in your pursuit of gathering compelling evidence, because you earned more than a rejection. 

Conclusion 

When the VA disregards a nexus letter, it’s not the end of the road; it’s a call to sharpen your approach. VA raters follow strict rules, and when those rules aren’t met, even well-intentioned letters get dismissed. However, with the right corrections, effective medical opinions, and proper guidance, you can turn a dismissed letter into a compelling part of your appeal. Don’t hesitate to seek expert guidance and legal representation when necessary. Reclaim your chance to strengthen your VA disability claim and move one step closer to the benefits you have earned.

FAQs

Can the VA deny a Nexus letter?

Yes, the VA can deny a nexus letter if it lacks definitive language, a clear medical rationale, review of the C-file and/or other relevant records, or comes from an unqualified provider.

How strong is a Nexus letter?

A strong medical nexus letter is often the cornerstone of a successful VA disability claim if it’s detailed, well-reasoned, and written by a qualified specialist.

How long should a VA Nexus letter be?

A VA nexus letter may range from 1 to 20 pages or more, depending on the complexity of the case. It should be long enough to clearly explain the medical reasoning, cite the veteran’s records, and use proper VA language.

What to do if the VA ignores my Nexus letter?

If the VA disregards your nexus letter, review their reasons, obtain a revised letter addressing the deficiencies, and consider filing a supplemental claim, Higher-Level Review, or appeal with the help of an accredited legal professional.

Also read: Choosing The Right Medical Professional To Write Your Nexus Letter

At Prestige Veteran Medical Consulting, a veteran-owned company, we specialize in Independent Medical Opinions (IMOs) known as Nexus letters.

Our purpose is to empower YOU, the veteran, to take charge of your medical evidence and provide you with valuable educational tools and research to guide you on your journey.

Understanding the unique challenges veterans face, our commitment lies in delivering exceptional service and support.

Leveraging an extensive network of licensed independent medical professionals, all well-versed in the medical professional aspects of the VA claims process, we review the necessary medical evidence to incorporate in our reports related to your VA Disability Claim.

Prestige Veteran Medical Consulting is not a law firm, accredited claims agent, or affiliated with the Veterans Administration or Veterans Services Organizations. However, we are happy to discuss your case with your accredited VA legal professional.

Picture of Alan Bucholz, PA-C

Alan Bucholz, PA-C

Board-Certified Physician Assistant | U.S. Army Combat Veteran | Co-founder & CFO, Prestige Veteran Medical Consulting

This article was medically reviewed and fact checked by Alan Bucholz, PA-C, a board-certified Physician Assistant and retired U.S. Army combat veteran with experience in emergency medicine and two combat deployments (Iraq & Afghanistan). As Co-founder of Prestige Veteran Medical Consulting, Alan provides evidence-based medical opinions to support veterans’ VA disability claims with accuracy, compliance, and ethics.

Leave a Reply

Your email address will not be published. Required fields are marked *

You might also enjoy

Pros and cons of hiring a VA disability lawyer
Should You Hire A VA Disability Lawyer? 7 Important Pros & Cons

The path to receiving VA disability benefits can seem treacherous, especially when your health, finances, and future are at stake. In those moments, an important question often arises: should you handle the process alone, or seek professional legal help? This blog explores that question by understanding the role of a VA disability lawyer, when legal support may be beneficial, and the drawbacks veterans should consider before making a decision.

VA TDIU Benefits for Veteran
How Much are Monthly TDIU Benefits for Veterans in 2026? 

Many veterans find that their disability ratings do not reflect the true impact of their conditions on daily functioning and earning capacity. Which is why Total Disability based on Individual Unemployability (TDIU) enables the VA to focus on how disabilities affect a veteran’s ability to work, not just the percentage assigned. This guide breaks down the current TDIU payment amounts, qualification rules, and how dependents can affect monthly benefits.

VA disability rating become permanent
When Your VA Disability Rating Becomes Permanent: A Veteran’s Guide

Whether you’re unsure if your condition qualifies or trying to interpret the VA’s decisions, knowing what “permanent” truly means can help safeguard your benefits and your peace of mind. This guide explains when a VA disability rating becomes permanent, what signs to look for, and how to protect the benefits you’ve earned. 

Sarah

Sarah

Customer Relations Specialist

Sarah is a Customer Relations Specialist at Prestige Veteran Medical Consulting who is passionate about creating a smooth, respectful, and Veteran-first experience. She brings a diverse background in financial services, municipal public service, and emergency medical response, giving her a unique blend of professionalism, attention to detail, and genuine compassion.

Known for her clear communication and strong problem-solving skills, Sarah takes the time to explain each step of the process in a way that helps Veterans feel comfortable, informed, and confident about what comes next. With close personal ties to the military community, her husband and his family are Veterans, along with several of her cousins, she deeply values the sacrifices made by those who have served.

Sarah is proud to support Veterans with care, consistency, and respect, and is dedicated to making sure every Veteran feels heard, supported, and well cared for from the very first conversation to the final step.

1000027286

Dyani Robinson

Customer Relations Manager

Dyani Robinson serves as the Customer Relations Department Manager at Prestige Veteran Medical Consulting, bringing her U.S. Air Force experience, discipline, and deep-rooted commitment to the veteran community into every aspect of her leadership. As a disabled veteran, Dyani understands the importance of being heard, respected, and supported — and she carries that understanding into the way she leads her department and interacts with every client.
 
Dyani’s professional background spans veteran services, federal programs, client advocacy, and high-volume case management across healthcare, education, and government sectors. She is known for her steady professionalism, exceptional communication skills, and ability to bring clarity and reassurance to complex situations. Her work supporting military families and diverse veteran populations has shaped her into a leader who is both mission-driven and deeply empathetic.
 
In her role as Customer Relations Department Manager, Dyani is responsible for setting the standard for communication excellence, operational consistency, and the overall client experience. She leads with a veteran-first mindset — ensuring every interaction is handled with integrity, accuracy, and respect. Dyani takes pride in fostering a department culture where service, accountability, and attention to detail are at the forefront.
 
For Dyani, this role is more than management — it is a continuation of her service. She is dedicated to creating an environment where veterans feel valued, supported, and confident throughout their experience with Prestige. Her leadership reflects both the strength of her military foundation and her genuine passion for serving those who have served.
2024 VA Disability Rates

Danielle McClaskey

Client Relations Specialist U.S. Navy Veteran

In her active-duty service in the United States Navy, Danielle undertook a variety of responsibilities, ranging from essential administrative duties to providing crucial medical care. Her multifaceted contributions played a pivotal role in enhancing her fellow service members’ operational effectiveness and well-being.

As a disabled veteran, she developed a profound understanding of the unique challenges faced by her fellow service members. Now, in her civilian role, Danielle is a valued member of the Prestige Veteran Medical Consulting team, where she continues to leverage her extensive background and educational achievements to provide exceptional support to veterans.

Leticia

LETICIA

ADMINISTRATIVE ASSISTANT

Leticia has been in the medical field for nearly 14 years. She has always had a passion for medicine and caring for her community. Leticia has spent the last 4 years caring for veterans and first responders with alcohol and substance abuse in a medical rehabilitation setting whilst continuing her education working towards a degree in software development.

Someday she hopes to develop medical software that further enhances the patient’s experience in medical care. Leticia has a deep respect and love for those who have served as she comes from a family of law enforcement and military veterans.

alan bucholz

ALAN BUCHOLZ, PA-C:

U.S ARMY VETERAN, CHIEF FINANCIAL OFFICER

Alan enlisted in the US Army as a combat medic, where he deployed in support of Operation Iraqi Freedom.
Influenced by his time as a combat medic, he attended the Interservice Physician Assistant program while on
active duty, was commissioned as an officer, and subsequently deployed to Afghanistan.  

Alan’s military and medical background inspired him to form Prestige Veteran Medical Consulting with his
wife, Leah Bucholz, a Physician Assistant and Army Combat Veteran.  He has devoted himself to using his
knowledge gained in the military as a medical professional to serve the Veteran community.

Alan Bucholz

ALAN BUCHOLZ, PA-C:

U.S ARMY VETERAN, CHIEF FINANCIAL OFFICER

Alan enlisted in the US Army as a combat medic, where he deployed in support of Operation Iraqi Freedom.
Influenced by his time as a combat medic, he attended the Interservice Physician Assistant program while on
active duty, was commissioned as an officer, and subsequently deployed to Afghanistan.  

Alan’s military and medical background inspired him to form Prestige Veteran Medical Consulting with his
wife, Leah Bucholz, a Physician Assistant and Army Combat Veteran.  He has devoted himself to using his
knowledge gained in the military as a medical professional to serve the Veteran community.

Julie Pereira

JULIE PEREIRA:

ADMINISTRATIVE ASSISTANT

During her Active-Duty time in the US Navy as a Hospital Corpsman, Julie provided medical administration
and patient care services in the field, the hospital, and base medical office settings.  This military medical and
administrative background has given Julie the hands-on experience and extensive knowledge necessary to
provide unparalleled service to her fellow Veterans through the Prestige Veteran Medical Consulting team.

Julie’s educational achievements include a Bachelor of Arts with a minor in Human Services and a pre-nursing associate in arts and science.

Julie has been inspired by her firsthand knowledge of navigating the VA Benefits process. She has dedicated
most of her adult life to serving Veterans through her knowledge derived from her military and civilian medical
education and training.

Jennifer Januta

JENNIFER JANUTA

U.S ARMY VETERAN, CHIEF OPERATIONS OFFICER

During her Active-Duty service in the Army, Jennifer supported various research efforts centered on combat casualty care and Soldier performance. Her military background gave her unique insights into veterans’ distinct challenges, ultimately inspiring her to join the Prestige Veteran Medical Consulting team.

Jennifer’s educational achievements include a master’s in molecular biology from George Washington University and a master’s in data science from Texas Tech University. Jennifer wholeheartedly dedicates herself to utilizing her knowledge and expertise gained from 15 years of healthcare experience to impact the well-being of those who have served positively.

alan bucholz

ALAN BUCHOLZ, PA-C:

U.S ARMY VETERAN, CHIEF FINANCIAL OFFICER

Alan enlisted in the US Army as a combat medic, where he deployed in support of Operation Iraqi Freedom.
Influenced by his time as a combat medic, he attended the Interservice Physician Assistant program while on
active duty, was commissioned as an officer, and subsequently deployed to Afghanistan.  

Alan’s military and medical background inspired him to form Prestige Veteran Medical Consulting with his
wife, Leah Bucholz, a Physician Assistant and Army Combat Veteran.  He has devoted himself to using his
knowledge gained in the military as a medical professional to serve the Veteran community.

Leah - Meet the Team

LEAH BUCHOLZ, PA-C

U.S ARMY VETERAN, MEDICAL EXPERT & FORMER C & P EXAMINER

Meet Leah, the founder, and leader of our organization. ​​A combat veteran herself, she understands the unique challenges veterans face, making her mission about much more than running a successful business. It’s about the opportunity to provide a legacy of exceptional service for our heroes.​

​“It is essential to remember that there is no greater honor than caring for service members on the battlefield. Continuing to care for Veterans after separation is an opportunity that I have been afforded to extend that care in this new battlefield related to service-incurred disabilities.”

Her inspiration comes from years of military experience working alongside her fellow servicemembers, particularly key leaders who have influenced her journey, applying their wisdom to her path. She values her team deeply, most of whom are also disabled combat veterans, each member a trusted individual sharing her vision.

 “Driven by passion and purpose, I aim to create a sustainable change that empowers veterans and future generations.”

Leah’s journey hasn’t been without challenges. From overcoming and living with her service-related disabilities to navigating work-life balance, she’s learned to face each hurdle head-on with resilience.  Like many of her veteran brothers and sisters, her early background consisted of limited resources and opportunities. Her military service has helped shape her into a steadfast leader, offering relatable inspiration to others.

Join us in celebrating Leah, a compassionate leader, and resilient veteran, driving our mission to serve those who served our nation.

Prestige Veteran
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.